VPMKS · Support

Let’s work it out

A question, an idea or something that went wrong? Get in touch with the VPMKS team.

App support

Include your device model, OS and VPMKS version. Explain what happened and what you expected instead.

The answer may be here

Connection, subscriptions, settings, TV and an approachable explanation of diagnostics are covered in the guide.

User guide

Before sending a log

Do not send subscription links, access QR codes, passwords, tokens or full JSON configurations. Start with the error time and message. If needed, attach a sanitized log from app settings after reviewing the file.

Your subscription and the app

Billing, subscription expiry, device limits and server availability are handled by your provider. Its contact details may appear on the subscription card. The VPMKS team helps with the app itself.

Privacy